🔒 Privacy Policy – Australian Chauffeurs

Effective Date: 13/3/2025

At Australian Chauffeurs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. What Information We Collect

We collect the following types of personal information when you interact with us:

• Name, contact number, and email address

• Pickup and drop-off addresses

• Flight details (for airport transfers)

• Payment and billing information

• Business or company information (for corporate accounts)

• Driver and vehicle details (for chauffeurs)

2. How We Use Your Information

Your data is used strictly for:

• Booking and scheduling rides

• Communicating confirmations, reminders, or changes

• Processing payments and issuing invoices

• Improving our service experience

• Legal compliance (e.g., transport regulations)

We do not sell or share your information with third parties for marketing.

3. Data Storage & Security

All personal information is stored securely using industry-standard data protection measures. Access is restricted to authorized personnel only. Payment data is processed through secure, PCI-compliant gateways.

4. Cookies & Tracking

Our website may use cookies to improve user experience and enable functionality such as remembering preferences or session tracking. You can disable cookies in your browser settings.

5. Third-Party Services

We may use secure third-party tools for payment processing, communications, or analytics. These services are contractually bound to keep your information secure and confidential.

6. Access and Updates

You may request access to your personal information or ask for corrections by contacting us. We will respond to requests within a reasonable timeframe.

7. Legal Compliance

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you believe your privacy has been breached, please contact us so we can investigate.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website. Continued use of our service after updates indicates acceptance.

9. Contact Us

For privacy-related inquiries or concerns:
📧 australianchauffeurs@gmail.com
📞 +61 424 31 31 31